Deletion of Your Data
Updated: 8 September 2026. Controller: Benoit Rivaux, self-employed sole trader, trading as Relaxing App, Malta.
Request in the app
- Open My Account.
- Select Delete full account.
- Check your email.
- Open the confirmation link within 24 hours.
The request itself does not delete the account. The app reports that a confirmation email was sent. Deletion occurs only when the valid link is opened.
What is deleted
For an ordinary consumer account we permanently remove profile fields, credentials and tokens, selected country, optional wellbeing preference/consent, playlists, messages, scores, rewards, avatars, listening events, notification records and registered push devices from the active database. We request deletion from applicable processors. Encrypted backups expire within 30 days.
Limited advertiser/accounting exception
If the account bought or sold advertising services, we restrict for nine years: a pseudonymous account/audit ID and acceptance dates; Stripe customer/payment-method references; company name, website, category, description, postal address, country and VAT number; order package, payment reference, amounts, VAT, invoice, impressions and frequency; campaign/ad status, creative, destination and delivery totals; targeting country, country/referrer logs, daily aggregate totals, rejection reasons and subscription references. The purpose is limited to Maltese income-tax/accounting and VAT duties, fraud prevention and legal claims. A documented legal hold may require longer. Login credentials, original name/email/phone, consumer activity and push identifiers are erased. A daily process permanently purges expired database rows and force-deleted ad creatives.
Email route
If you cannot access the app, email info@relaxingapp.com from the account address with subject “Data Deletion Request”. We verify identity before acting.